Inbound Found is looking for a virtual assistant with excellent communication skills in English for a website design and marketing agency. The ideal candidate will have either administrative, operations, or project management experience and able to handle the below primary responsibilities with ease:
- provide administrative support (back office tasks such as invoicing, scheduling, calendar management and answering emails)
- manage team members and tasks for our web design and website marketing related projects
For all responsibilities you will be thoroughly trained in our approach.
Job Requirements
- Excellent written, speaking and listening comprehension in English
- Polite, friendly, and professional communication skills to interface with team members and occasionally, clients
- Ability to handle tasks and deliver quality work under minimum supervision
- A strong and reliable Internet connection and computer
- Experience with modern technology tools:
- spreadsheets (e.g. Google Sheets)
- online calendars and scheduling (e.g. Google Calendar, Calendly)
- communication tools (Zoom, Slack, Google Workspace/Gmail)
A plus but not required:
- familiarity with SEO, website content strategy or digital marketing campaigns
- website admin management, particularly WordPress (Gutenberg blocks)
- website project or digital marketing project management experience (Kanban, Agile, ClickUp, etc.)
Task Examples
- Project Management related:
- adding projects and updating task statuses in our project management software, ClickUp
- reminding team members on past due tasks
- ensuring no one is blocked on their work
- ensuring all work is kept within budget and time constraints
- Administrative Support related:
- fielding and answering emails as a customer service first point of contact
- converting client requests into digestible tasks and delegating them to appropriate team members
- post job positions for specific project work and narrow candidate lists based on provided criteria
- conducting web research and drafting personalized cold emails
- Website Marketing related:
- spreadsheet work such as tagging articles based on their topics where you would select the correct topics (tags/categories) for an article based on provided rules and tag a series of articles accordingly
- create a WordPress page draft with provided copy
- update pages in WordPress admin dashboard
To apply, respond with your resume or CV and cover letter. Your response should be addressed to, me (Jim) directly and not hiring manager or whom it may concern or hi there or something similar. Upfront if you could include a note that says “I am human,” then your message will be read and resume reviewed. Please make your message personalized to the job description and give some background on your most relevant experience. It is best if you do not include irrelevant experience, for example you will not need video editing experience so you should not include that in your cover letter. We work 9am ET to 5pm ET, so let me know what hours of day specifically that you can work as well in your cover letter.
Direct all inquiries to jim @ this root domain.